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Deskjet 3636

Hi

Welcome Kit dispatched 16/08/17 still not arrived.

I am assuming this also contains first instant ink cartridges.

 

1 REPLY 1
HP Recommended

Hey @Terrycoyle, Andrea here 🙂 I will be happy to help you.

 

Welcome to the HP Support Forums, the welcome kit does contain your first complete set of Instant Ink cartridges. It takes about 5-10 business days to arrive at the customer.

 

If you would like me to take a look at your account and see what I can find out I will be happy too. Can you send me a private message with your email address associated with your account or your Instant Ink account number?

 

How To Send A Private Message - https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

I will watch for your reply. Please make sure the account information comes to me privately and not here in the public forum.

 

Thanks,
Andrea
-HP Instant Ink Support

A-Roxy
I work on behalf of HP


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