-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Won't Print: Error "/private/var/spool/cups/tmp/002c75f93da5...

Create an account on the HP Community to personalize your profile and ask a question
10-22-2020 07:31 PM
I can print PDF files successfully. But trying to print through Word, I get the error:
"Stopped- The file 'private/var/spool/cups/tmp/002c75f93da56' could not be opened, 1 page"
I've tried restarting the computer, printing various different Word files, all the same result.
I'm using an HP Color LaserJet MFP M180nw
10-24-2020 10:35 AM
I found a solution. I reset the printing system and deleting the HP printer. I then added the printer back in. This time when choosing kind I skipped the suggested AirPrint and chose "Generic PostScript Printer". Printing immediately returned. So far all my print jobs have worked nearly as soon as I press Print. I do not use the wireless feature of the printer so I do not know how that will work with this solution.