after working for years now i cant print unless i register?

[mollys16]

after working for years my printer i saying it wont work unless i register in inkm program. dont need it i have plenty

[Sneha_01]

Hi @mollys16,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

May I know if you are using instant ink cartridges?

If your printer is suddenly requiring registration in the HP Instant Ink program before you can print, despite having worked for years without this requirement, it could be due to recent updates or changes in HP’s policies. Here’s how you can address this issue:

**1. Understanding the Requirement

• HP Instant Ink Program:
  • The HP Instant Ink program is a subscription service for ink cartridge delivery and automatic replacement. Some HP printers may prompt registration if they are enrolled in this program or if there is a recent update related to it.

**2. Check Printer Settings

Access Printer Control Panel:

• Check the printer’s control panel for any settings related to Instant Ink. Look for an option to opt-out or skip the registration process.

Review Printer Menu:

• Navigate through the printer’s menu (often accessed via the screen on the printer) to see if there’s an option to disable or bypass the Instant Ink registration prompt.

**3. Check Printer Software on Your Computer

Open HP Software:

• Open the HP software installed on your computer (e.g., HP Smart or HP Printer Utility).

Review Printer Settings:

• Check for any options related to HP Instant Ink or printer registration. You may be able to skip or opt-out from there.

**4. Update or Reinstall Printer Drivers

Download Latest Drivers:

• Visit the HP Support website and download the latest drivers for your printer model. Sometimes, updating or reinstalling drivers can resolve issues related to registration prompts.

Reinstall Printer Drivers:

• Uninstall the current printer drivers from your computer, then reinstall the latest drivers.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support