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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Locked

‎03-02-2019 06:03 PM

HP Recommended
Product: Q8380B
Operating System: Microsoft Windows 10 (64-bit)

I called HP support to have the printers region reset as  i moved from UK to USA.

They are not doing it apparently for this printer... 

i just wasted $50 on new catridges and she simply told me to throw away the printer!

thank you HP

So now what? 

1 REPLY 1

‎03-02-2019 06:47 PM

HP Recommended

@Theovm

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information such as serial numbers and case details.

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP.
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