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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- can't print on both sides anymore

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09-27-2023 08:31 AM
Hi everyone,
Not sure I am on the right board, but I need help.
Since the Windows 11 update yesterday, my printer is no longer offering me the possibility to print on both sides of a letter-sized page.
This is not happening with my Canon printer, so it's an HP problem.
I tried removing the printer and reinstalling but that didn't work.
Any suggestions?
Thanks
Solved! Go to Solution.
Accepted Solutions
09-27-2023 03:37 PM
1. try this solution here
or
A) Printer settings Duplexer:
Search Windows for 'devices', and then click the Devices and Printers control panel setting in the results.
Right-click the icon for your printer model, and then
click Device Settings tab
Installable Options > Duplexer: installed
If not, change to installed.
B) Automatic Two-Sided Duplex Accessory:
Enter the Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.
Now Automatic Duplexing should become available.
Kind Regards
Andr-1611
If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.
I'm not an employee of HP, I'm as volunteer here.
Inquiries via private messages (PM) cannot be answered.
09-27-2023 03:37 PM
1. try this solution here
or
A) Printer settings Duplexer:
Search Windows for 'devices', and then click the Devices and Printers control panel setting in the results.
Right-click the icon for your printer model, and then
click Device Settings tab
Installable Options > Duplexer: installed
If not, change to installed.
B) Automatic Two-Sided Duplex Accessory:
Enter the Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.
Now Automatic Duplexing should become available.
Kind Regards
Andr-1611
If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.
I'm not an employee of HP, I'm as volunteer here.
Inquiries via private messages (PM) cannot be answered.