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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎11-27-2022 11:49 AM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

Just replaced ink cartridges on LaserJet CP1025 nw printer. The ink smears, doesn't print in all areas as it should, and leaves blue splotches along the side of paper. We ran a printer cleaning sheet through but the problem immediately returned after we carried it upstairs to its worksite. (I tried to "add product to my profile" and the site just sat there. Then I went into a repetitive circle with Virtual Assistant. Hope this can go through with missing info.)

Category:
2 REPLIES 2

‎11-27-2022 07:44 PM

HP Recommended

Cyan  splotches would indicate a bad cartridge. Contact vendor for replacement. 

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‎11-30-2022 12:18 PM

HP Recommended

Yeah, but there's more going on here than that. I can't talk to manufacturer as I purchased cartridges a while ago. However, I've learned not to order them ahead of time, as I don't do enough color printing!

I really do wish there was some way to talk to someone.  I found an answer to some other questioner that stated how to clean the printhead, which seems to fit the streaking. But I cannot find the menus suggested: "From printer control panel, open Setup menu. Open Printer Maintenance menu. Open Tools menu and choose Clean Printhead."  There is no Setup menu in my printer control panel...in fact, I'm not sure I even found the 'printer control panel'!

Can you help there?  (You are only one who has answered.)

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