• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎03-09-2022 10:50 AM

HP Recommended
Product: HP LaserJet Pro 200 color MFP M276nw
Operating System: Microsoft Windows 10 (64-bit)

Trying to add wireless printer. Not listed. Could not install manually. Ran HPSmart, printrer appears offline. It is online because I printed with other PC. This problem started about a week ago. I have looked for help everywhere. 

Category:
4 REPLIES 4

‎03-09-2022 11:02 AM

HP Recommended

Download and run HP print and scan doctor.




My profile on LinkedIn

Was this reply helpful? Yes No

‎03-09-2022 11:16 AM

HP Recommended

Ran the Scan Doctor -- it shows the printer with message "Not Installed" - PC not recognizing wireless printer when trying to Add Printer - "The printer that I want isnt listed" - I guess this is a Windows issue -- the problem started about a week ago, Prior to that, it was working fine.

Was this reply helpful? Yes No

‎03-09-2022 11:19 AM

HP Recommended

Yes, probably a windows update messed something with the driver. Restart the print spooler in WIN10 and run HP smart don't use Add printer, use HP Smart.




My profile on LinkedIn

Was this reply helpful? Yes No

‎03-09-2022 11:36 AM

HP Recommended

Thanks a lot for your prompt replies and help! Restarted print spooler, ran HP Smart -- front page: 

mtorofi_0-1646850832299.png

Clicked the back arrow and clicked Add Printer -- unsuccessful 😠

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.