envy 5545 out of paper msg on color photo prints

[Prints-Alot]

approx 3 weeks old.    drivers are up to date.    total number of color prints  - 8  full letter size pages.

good color prints until today.

now getting error message    out of paper    when submitting a color print such as a photo.   

good black text prints, and,  good color copies with the copy function.

so, only the color print is triggering the out of paper message.

tried  sending print jobs from   hp win10 laptop, hp printer app on kindle fire hdx, emailing print job to hpeprint.

what i tried to resolve this:  

1.  reset by pulling the electric plug with printer turned on, 

2.  reset to factory specifications from menu settings,

3.  checked software for paper output compatibility.

[RnRMusicMan]

Hi @Prints-Alot, 

Thank you for joining the HP Forums! 
 

I understand that you are getting an out of paper message when printing photos with your HP Envy 5545 printer. I am happy to help! 

Please try the steps within this guide, 'Out of Paper' Displays and Printer Does Not Pick Paper, if this does not resolve the issue contact HP phone support for your hardware options. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.

If this helps, please consider clicking on 'accept as solution.' And, please click on the thumbs up icon. Both icons are below this post.

Hope this information is helpful! 🙂

[Prints-Alot · Accepted solution]

interestingly enough I shut the machine down for 24 hours and the next day the color prints were fine.   

heat, such as a heater or the sun wasn,t a factor;  however the deep sleep was on for several hours.  

I,m glad I have a second hp printer for backups!

 thank you, thank you  for your time and concern.