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‎07-20-2025 06:54 AM

HP Recommended
Product: HP LaserJet MFP M234dwe Printer
Operating System: Microsoft Windows 11

My printer one day suddenly disconnected from the wifi actually the day was July 10th. I tried to reconnect it as per the manual but nothing works. The printer now shows an error 61 error after i try connecting to wifi a few times, there is also an asterisk besides a blinking wifi signal. I need some help in resolving this error. I have reset my modem and turned off the printer multiple times and back on again but nothing seems to work and make the printer connect to the internet/wifi. Any help will be greatly appreciated.

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1 REPLY 1

‎07-22-2025 06:51 AM

HP Recommended

@Jev40h9g0he, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
I understand you're experiencing Error 61 and Wi-Fi connectivity issues with your HP LaserJet MFP M234dwe printer. 

Error 61 typically indicates a network or configuration issue, not a paper jam. The blinking Wi-Fi light and asterisk suggest the printer is trying to connect but failing due to incorrect settings or a corrupted connection profile. Let's work through this together.

 

Restore Wi-Fi Setup Mode

This resets the printer’s wireless settings and allows you to reconnect it fresh.

  • On the printer control panel, press and hold the Wireless button for 10 seconds until the Ready light blinks.
  • This puts the printer into Wi-Fi setup mode.

Reconnect Using HP Smart App

Use the HP Smart app to reconnect the printer to your Wi-Fi network.

  • Download or open the HP Smart app on your Windows 11 PC or mobile device.
  • Click “+” to add a printer.
  • Follow the on-screen instructions to connect your printer to Wi-Fi.

If the printer isn’t found, make sure:

  • Your device is on the same Wi-Fi network.
  • Bluetooth is enabled (for discovery).
  • The printer is in Wi-Fi setup mode (see Step 1).

Check for Firmware Updates

Outdated firmware can cause connectivity issues.

Reset Network Settings (if needed)

If the issue persists, you can reset the printer’s network settings:

  • On the printer, go to Settings > Network Setup > Restore Network Defaults.
  • Reboot the printer and repeat the connection steps. 

Troubleshoot a Wi-Fi connection to an HP printer | HP® Support

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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