• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎09-06-2024 10:03 AM

HP Recommended

how can I get my printer back online?

 

Category:
1 REPLY 1

‎09-09-2024 07:21 AM

HP Recommended

Hi @carmients,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Error OXB8BE2070 typically indicates a network connectivity issue or a problem with the printer's configuration. Here are some steps you can take to resolve it and get your HP OfficeJet Pro 8210 back online.

 

Check Connections: Ensure that your printer is properly connected to your network. If you're using Wi-Fi, make sure the printer is connected to the same network as your computer.

Restart Devices: Turn off your printer, router, and computer. Wait for a few minutes, then turn them back on. This can help reset the network connection.

Update Printer Firmware: Make sure your printer's firmware is up to date. You can usually check for updates through the printer's control panel or HP's website.

Reconfigure Network Settings:

  • On the printer's control panel, go to the network settings menu.
  • Select the option to reconnect to the network and follow the instructions to re-enter your Wi-Fi network details.

Reinstall Printer Drivers:

  • Go to HP’s support website and download the latest drivers for your OfficeJet Pro 8210.
  • Install the drivers and follow the setup instructions.

Check Printer Status: Ensure that the printer’s status is set to ‘Online’ in your computer’s printer settings:

  • Go to Control Panel > Devices and Printers.
  • Right-click on your OfficeJet Pro 8210 and select See what's printing.
  • Click on Printer in the menu and ensure Use Printer Offline is not checked.

Perform a Network Test: Most printers have a built-in network test or diagnostic tool that you can access via the control panel. This can help identify any network issues.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.