• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎10-29-2024 11:05 AM

HP Recommended
Operating System: Microsoft Windows 11

HP Officejet 5222

Category:
1 REPLY 1

‎10-31-2024 04:00 PM

HP Recommended

Hi @Lolo701 

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

The error code 0xB8029BFC on your HP OfficeJet 5222 typically indicates a problem with the printer's software or firmware. Here are some steps you can take to troubleshoot and potentially resolve the issue:

1. Restart the Printer:

  • Power off the printer, unplug it from the power source, wait about 60 seconds, then plug it back in and turn it on.

2. Check for Paper Jams:

  • Open the printer and check for any paper jams or obstructions that might be causing the error.

3. Update Firmware:

  • Make sure your printer has the latest firmware:
    • Visit the HP Support website and check for any firmware updates for your model. Follow the instructions to update if available.

4. Run HP Print and Scan Doctor:

  • Download and run the HP Print and Scan Doctor tool. This can help diagnose and fix many common printer issues.

5. Reset the Printer:

  • Perform a factory reset if possible. Check your printer’s manual for specific instructions on how to reset it to factory settings.

6. Check Printer Status:

  • Ensure there are no other error messages on the printer display. Sometimes, resolving one issue can clear up related errors.

7. Reinstall Printer Drivers:

  • Uninstall and then reinstall the printer drivers:
    • Go to Settings > Devices > Printers & Scanners, find your printer, and remove it. Then reinstall the drivers from the HP website.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.