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‎01-10-2017 12:43 PM

HP Recommended
Product: hp 452 nw

For the last two days we have been getting error 59.70 at first it was just a couple of times, now it is almost everytime i try to print something- i have looked on line for error code but not finding any thing

 

 

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-06-2022 10:51 AM

HP Recommended

Hi Community,

 

Causes: By understanding the reasons behind the error you can better handle the troubleshooting methods and will be able to maintain your printer in a much better way for future usage. So let look at the reasons why your printer displays this error message:

  • There can be a motor error in your printer.
  • If the Electronic transfer belt (ETB) in your printer is missing this error can crop up.
  • If the Electronic transfer belt (ETB) is incorrectly installed in your printer.

 

Troubleshooting HP Printer Error 59.70

 

Solution 1:

  • A simple power cycle can help your printer to configure itself and any related errors do get resolved with the help of restarting your printer.
  • When you see the error message- ‘hp printer error 59.70’ on the control panel of your printer press ‘Ok’ to continue with a restart of your hp printer.
  • Now switch off your HP printer.
  • In addition to switching your printer off, also press the power button of the printer in order to discharge any remaining charge on your hp printer.
  • Give your printer a while to settle down any remaining actions.
  • After waiting for a while, now it is time to switch your printer on.
  • Make sure the printer is connected directly to the wall outlet and not to any surge plugs.
  • To do so, firstly switch on the wall outlet switch first.
  • Now press the power button on your printer to switch your printer on.
  • Take a test print to see if the error has got resolved or not.
  • In case the error still persists then turn off the printer. You then would need to follow the next solution.

 

Solution 2:

  • The next step is to perform a cold rest on your hp printer to resolve the error completely. Please follow the given steps:
  • Switch on your printer.
  • Observe the control panel carefully now. You will see that the memory of your printer will start to count.
  • At this point you need to press and hold the green button on your printer. Green button is the ‘Select’ button on your printer.
  • You need to continue to hold this button until you see the lights of ‘ready’, ‘data’, and ‘attention’ to flash in one go and just after it become steady.
  • Once these light appear to be steady, release the button.
  • Now you need to follow the instructions that are displayed on the control panel.
  • It will first display ‘Select language.’
  • In the same category go down to the option which says- ‘Cold reset.’ You can do so by pressing the down arrow key too toggle through the options.
  • Select the ‘Cold reset’ option to initiate the cold reset of your HP printer.
  • Once the reset is done, you should be able to resolve the error.
  • Take a test print to see if the error has got resolved or not.

 

Solution 3:

  • Another method to keep HP Printer Error at bay, is to use ‘hp Print and Scan Doctor for Windows.’ It is an initiative by hp to empower you with troubleshooting methods without running to a technician. You can download the program easily from the internet and follow the step by step instructions to resolve the issue.
  • The Scope of Services:
  • The above steps should help you resolve the ‘hp printer error 59.70’, but you may still need some technical assistance.
  • To help you in need, our HP Printer Technical Support team for resolutions is always available.
Agatha
I work on behalf of HP

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14 REPLIES 14

‎01-10-2017 03:19 PM - edited ‎01-10-2017 03:20 PM

HP Recommended

You might want to contact HP directly and see if the printer is still under warranty.

 

59.70 = Black developer motor startup error

 

Recommended action

Reset the printer:

Turn off the power by using the power switch, and then wait at least 30 seconds.

Turn on the power and wait for the product to initialize.

If you are using a surge protector:

Power off the printer.

Remove the surge protector.

Plug the product directly into the wall socket and turn the product power on.

 

If the error persists replace the following

Developing Motor Assembly RM2–7344–000CN

 

 

 
I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.
1 person found this reply helpful
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‎01-10-2017 03:26 PM - edited ‎01-10-2017 03:30 PM

HP Recommended

are you using OEM HP cartridges or did you buy an off brand? just curious. If you are using non OEM cartridges, it's possible a cartridge failed and is causing other internal issues. It may also have something to do with the transfer belt, or timing of the cams- may need a printer tech to diagnose and repair if it is no longer under warranty.

I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.
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‎01-11-2017 07:15 AM

HP Recommended

YES, the cartridges are genuine HP not refills.

I turned it off for most of the afternoon and this morning its shooting out all the pages i couldnt get printed yesterday

we will see if it continues to work today or not- have never been happy with this printer-

thanks for your help.

 

 

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‎01-11-2017 07:36 AM

HP Recommended

I'm glad it started printing again for you. It's also good that your running HP oems' I want to say I have seen similar issues on other model printers, where this was an alienation arm in the transfer belt assembly that was starting to wear. If you can, you may want to print out a useage page to see how many engine cycles the printer has on it- if it's over 150k-200k- then some components like the fusing unit and transfer belt may need to be replaced soon. For the M452, these are not standard customer replaceable items, and it will probably be necessary to have a printer tech perform the repairs.

 

 

I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.
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‎01-11-2017 09:58 AM

HP Recommended

UNfortunatly- after printing a few this morning it came up with the code again,

we printed the usage page its printed 19702 pages

 

i will add...after using the original color cartridges we stopped using color because the cost of 700.00 was prohibative.

we have to replace the black ink about every 6 weeks which is horribly expensive. We did research and called Quill asking for THE most economical printer and on their advice ordered this one but not finding it economical at all for printing.

 

thanks, C

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‎01-11-2017 01:04 PM

HP Recommended

ohmy, I am so sorry I just now saw this reply!!

now to find a working phone number for hp support- QUILL gave me their number to call but no one answers, not even an answering service you dont happen to have a number for them do you?

 

 

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‎01-11-2017 04:17 PM

HP Recommended

THANKS, I WILL TOMORROW- IM OUTTA HERE FOR THE NIGHT YEA!!

SPENT ALL DAY TRYING TO GET THIS PRINTER PROBLEM TAKEN CARE OF- SHOULDNT BE THIS DIFFICULT TO FIND ANSWERS NOW DAYS- YOUR THE ONLY ONE WHO HAS HELPED- QUILL WONT- AND HP WEBSITE GIVES ONLY THIS FORUM SPACE-

THANKS FOR YOUR TIME! C

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‎01-12-2017 02:29 PM

HP Recommended

HELLO AGAIN,

is this part easy to put in?

i have been on hold for over 30 minutes with HP

 

 

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‎01-12-2017 03:15 PM - edited ‎01-12-2017 03:20 PM

HP Recommended

as a certified tech it would take me 1.5 hours maybe- for a person with no experience- 4 hours+ and you will need the service manual.

 

probably best to get a printer tech to do it unless you have mechanical/electrical experience. You can look at the procedure in the service manual- I'll PM you

 

**welp, no I won't the company i get parts / service manuals from does not have a repair manual for the M452- sorry, you might can google search for the service manual- you may have to buy it** sorry

it's about a 37 step procedure

 

also, after reviewing the thread- you probably are going to have to replace any empty toners. this part on the transfer belt or associated hardware may have failed due to the printer not being able to calibrate because it was missing one of the colors. If you get new toner- the problem may go away, but I bet the part has worn out or the timing has been thrown off due to the empty cartridge.

I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.
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