• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎06-02-2023 11:44 PM

HP Recommended

I have the same problem with deskjet 2310e.A power off and restart the phone process fail with the code EBS00P0004. Can you assist ? Thanks

Was this reply helpful? Yes No

‎06-03-2023 08:47 AM - edited ‎06-04-2023 12:41 PM

HP Recommended

Compatible printers for Windows 10 to work with the HP Smart

 

Windows 10 compatible HP printers | HP® Customer Support

 

Compatible printers for Windows 11 to work with the HP Smart

 

Windows 11 compatible HP printers | HP® Customer Support

 

My printer isn't listed... that's why it work work with the HP Smart app

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.