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‎12-17-2022 05:03 AM

HP Recommended

Hi @JayeLaShaun,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

I understand that you are getting an EBS00P0004 error, I am glad to assist you.

 

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.  

 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an Accepted solution so that it benefits several others.

Nal_NR-Moderator
I am an HP Employee

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‎12-20-2022 02:14 PM

HP Recommended

I have that error message but my printer is HP DeskJet 2700e

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‎12-26-2022 02:52 PM

HP Recommended

I'm also having this error code problem with an HP photosmart plus b210. could you dm me so I can give you the serial number? HP won't let me chat with anyone.

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‎12-26-2022 04:12 PM

HP Recommended

Reinstale los drivers. ¿Como resuelvo este error?

 

Saludos,

Bartolomé

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‎01-01-2023 11:19 PM

HP Recommended

I have an HP Deskjet 3755.  I have tried to connect wirelessly on my PC, twice my computer has seen the printer, and goes through the steps to connect (wifi button  was flashing then steady.  it shows (in HP Smart setup) as connected to my PC, then connected to my router (2.4 ghz) says it is finished and asks to complete setup hangs for 5 minutes then "We're sorry, something went wrong We're having a technical issue with you HP Smart setup session.  We aren't able to resolve the issue adn can't finish printer setrup right now." (Error code: EBS00p0004)"  I have restarted my computer, removed HP Smart from my PC  reset the printer (Power +  Cancel) tried again on my computer,  same results.  wiped it out again then tried on my  Android phone, exactly the same results.     My daugher loves the size/colour, but it I don't get it fixed, will be lookin for a Canon next weekend if not resolved. 

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‎01-03-2023 07:40 PM

HP Recommended

Hello,

I wanted to configure my printer.
When I connect wifi, HP Smart app with printer, the error message EBS00P0004 was displayed. I can restart my computer or the printer, but nothing works... Can you help me?
Thanks in advance !

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‎01-04-2023 11:51 PM

HP Recommended

smart tank 519

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‎01-05-2023 10:55 AM

HP Recommended

Same here, HP Tango in a Mac environment, suddenly stopped working today January 5th, 2023 showing EBS00P0004

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‎01-07-2023 10:12 PM

HP Recommended

Hello, having a new computer, I wanted to configure my printer.
When I installed the application, the error message EBS00P0004 was displayed. I can restart my computer or the printer, but nothing works... Can you help me?
Thanks in advance !

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‎01-07-2023 11:02 PM

HP Recommended

distribute the Internet through the smartphone and try to connect again. if it connects, then something with Wi-Fi

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