error showing ": Not Intended for Use in Current Device". HP 410 wireless printer

[Aman274]

I was having trouble while printing. it was showing error with tri colour Cartridge. So I removed and reinserted it, as instructed in troubleshoot page of HP Support.

But after doing that it is saying "tri-color Cartridge: Not Intended for Use in Current Device". when I purchased the printer I enabled "HP cartridge protection" feature. Now I don't know what to do. Even though I am using same Cartridge, it is not working. Please Suggest something.

Thanks for your help.

[sandytechy20]

@Aman274

Welcome to the  HP support community.

Remove, inspect, and then reseat the printheads

1. Close the output tray extender, and then rotate the output tray left to stow it in the printer.

2. Open the exterior door, and then open the printhead access door.

3. If the carriage is not visible, press and hold the Black Color Copy button for 3 seconds.

   The carriage moves to the center of the printer.

   

4. Gently push down on the blue carriage latch.

   The blue carriage latch opens.

   

5. Lightly press down on the printhead to release it, and then pull the printhead out of its slot.

   

6. Make sure the plugs on top of the printhead have been removed.

   

7. Make sure the tape from the printhead contacts has been removed.

      CAUTION: 

   Do not touch the copper-colored contacts or the ink nozzles. Do not replace the protective tape on the contacts. Handling these parts can result in clogs, ink failure, and bad electrical connections.

   

8. Slide the printhead at a slight upward angle into the empty slot, and then gently push up on the printhead until it snaps into place.

   

   • Insert the tri-color printhead into the left slot.

   • Insert the black printhead into the right slot.

9. Close the blue carriage latch by pushing down firmly until the latch snaps into place.

   

10. Close the printhead access door.

11. Close the exterior door.

Update the printer firmware

Here are the steps:- Click here

You can refer this HP document for more assistance:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Aman274]

Hi Sandytechy20,

Issue with my printhead is it is saying "Not Intended for Use in Current Device". When my printer was new, I enabled cartridge protection.

Recently it was not working properly, So I checked on HP site and as instructed removed and reinserted printhead. But after that it is not recognising the printhead and started saying "Not Intended for Use in Current Device".

I have printed just 508 pages from it.I have updated printer firmware also, but it doesn't help.

Please help with this.

Thank you

[Echo_Lake]

@Aman274

Thank you for posting back. 

As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.