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‎01-20-2018 04:30 PM

HP Recommended
Product: HP OfficeJet 3830 All-in-One Printer series
Operating System: Linux

The cable connection socket for the cable coming from the router ics different from that was on my HP 7610.  Is there a name for the new style connection to enable me to buy the cable needed?  Any help is much appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-20-2018 05:24 PM

HP Recommended

The Officejet 3830 does not have a wired ethernet connection.  It can connect wirelessly to your router or can use a USB connection with a standard A/B USB cable.  The thinner port that looks like a LAN port is a telephone connection for the Fax line.

 

If you plan to use the printer with the Instant Ink program you will need to connect it to the router wirelessly.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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3 REPLIES 3

‎01-20-2018 05:09 PM

HP Recommended

Hi,

 

Are you sure you are loking at the right port ? It uses standard RJ-45 port should fit all standard LAN cable.

 

   6710.png

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎01-20-2018 05:24 PM

HP Recommended

The Officejet 3830 does not have a wired ethernet connection.  It can connect wirelessly to your router or can use a USB connection with a standard A/B USB cable.  The thinner port that looks like a LAN port is a telephone connection for the Fax line.

 

If you plan to use the printer with the Instant Ink program you will need to connect it to the router wirelessly.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No

‎01-20-2018 05:50 PM

HP Recommended

@Bob_Headrick

 

Thanks. I misread the question

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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