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‎09-25-2019 10:26 AM

HP Recommended
Product: hp deskjet 3639
Operating System: Microsoft Windows 10 (64-bit)

I`ve set an EWS password and forgot it. Now i changed a wireless network and need to setup a wireless connection which asks for a password

1 person had the same question
3 REPLIES 3

‎09-27-2019 02:16 PM

HP Recommended

@iFedorov

 

First reset the wireless settings of the printer back to defaults

 

Press and hold the Wireless button and the Cancel button for 5 seconds. This should reset the network settings back to factory default

 

Next follow the instructions on page 66 - 67 in the User Guide: http://h10032.www1.hp.com/ctg/Manual/c04649694 for various ways of connecting your printer Wirelessly to the new Network

 

Keep me posted how it goes 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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‎09-30-2019 10:48 AM - edited ‎09-30-2019 11:12 AM

HP Recommended

No that didn`t help. When i press cancel and wireless button for 5 seconds, power button blinks and become solid, but when i try to setup wi-fi connection by HP smart software it asks for EWS password still.

 

Also i`ve found this post but main thing is sent to private https://h30434.www3.hp.com/t5/Inkjet-Printing/Factory-reset-deskjet-3639/td-p/6947025

 

 

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‎10-01-2019 12:00 PM - edited ‎10-01-2019 12:00 PM

HP Recommended

@iFedorov

 

Since there is no Semi Full Reset for the HP Deskjet 3639, I suggest you contact HP Support for Service Options


Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

 

KrazyToad
I Am An HP Employee

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