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‎08-25-2020 08:34 AM

HP Recommended
Product: HP Officejet 5740
Operating System: Microsoft Windows 10 (32-bit)

I have an HP Officejet 5740 that is out of warranty.  It just printed out an ATTENTION that states the gateway address cannot be accessed.  My computer has been saying it cannot connect with the printer (wirelessly) for several months and repeated turning the printer off and on has not worked.  Occasionally it has connected and printed.  Should I connect them with an ethernet cable?

TonyG551

1 REPLY 1

‎08-25-2020 08:45 AM

HP Recommended

@TonyG551 

 

@TonyG551 wrote:

I have an HP Officejet 5740 that is out of warranty.  It just printed out an ATTENTION that states the gateway address cannot be accessed.  My computer has been saying it cannot connect with the printer (wirelessly) for several months and repeated turning the printer off and on has not worked.  Occasionally it has connected and printed.  Should I connect them with an Ethernet cable?

TonyG551

 

Yes, Ethernet is supported. 

Yes, you may connect the printer to your network so you can use it.

 

 User Guide

Chapter 8 - Connect your printer - starting on Page 81

 

HP Officejet 5740 e-All-in-One Printer (B9S76A, B9S78A, B9S79A) Specifications

Connectivity

Direct print supported
Wireless direct printing; Memory card slot; USB printing
Wireless capability
Yes
Connectivity, standard
2 USB 2.0; 1 Wi-Fi 802.11b/g/n; 1 Ethernet; 1 RJ-11 fax

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet 5740 e-All-in-One Printer series 

 

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Dragon-Fur

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