• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP DeskJet 2732 All-in-One Printer

Hello, 

The black ink of my printer fades outs in some areas of the printer.  The ink level is very good.  Checked online how to clean it, but the instructions given as Open the HP Smart app, click printer image, open settings and manage tools... I can get until open settings but don't have the option of tools or click print quality neither clean printhead or clean.  How do I find the Print quality tools?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @SunshineGA 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=0CevrkuWlPU&ab_channel=PrinterGuruji

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

1 REPLY 1
HP Recommended

Hi @SunshineGA 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=0CevrkuWlPU&ab_channel=PrinterGuruji

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.