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HP ENVY 6055e All-in-One Printer

The color print button is cycling through the rainbow. what does this mean?

1 REPLY 1
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@mini66, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding HP Envy printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

The behavior where the color print button on your HP Envy printer cycles through the rainbow colors generally indicates that the printer might be undergoing a specific process that involves the LEDs, such as initialization, updating, a need for user intervention, or an error state. To understand the exact cause and to find a solution, consider the following steps:

  1. Refer to the User Guide: Check your printer's user guide, as there might be specific indications for the rainbow cycling effect.
  2. Check the Printer Display for Messages: Often, the display panel, if available, will provide additional information about what is going on with the printer.
  3. Restart the Printer: Power off the printer, wait for a few seconds, and then power it back on to see if the issue resolves.  

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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