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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP OfficeJet 4650 All-in-One Printer

My laptop quit printind with my laptop . I just recently start  useing in with laptop. Officejet4560

Always used it with  Desktop my late husband built I brought it after 2012 . The hard drive completely crashed 2 weeks

ago  plugged the printer and worked fine To night it says error. Whar kind of errorI don't know  I assume updates

 but the wifi light is blinking. I What in kn ow about computers you can put in a thimbal. nosure what has happened

 

 

1 REPLY 1
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@Wongson 

Welcome to the HP Support community! 

We understand that your HP app appears to be offline even though the printer is connected to the network. This suggests there may be a configuration issue on the laptop. Please reconnect both the printer and the laptop to the same network and try printing again. 

For further guidance, please click on the link, which will help you reconfigure the printer. 

Hope this helps you! If you need any further assistance, please feel free to reach out.

I am an HP Employee. Although I am speaking for myself and not for HP.
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