i keep getting E4, then E3, E, E6 then everything goes off while i try to fix false errors. What do?

[armyguy99]

hp envy 6075 all in one

i keep getting E4, then E3, E, E6 then everything goes off while i try to fix false errors. What do?

i followed every troubleshooting procedure i could fine and as i complete the codes just keep changing. Ive only had this printer a little over 2 years and never had a paper jam. I didnt use for maybe 2 months and when i went to use this started

[armyguy99]

Crazy how my subscription for ink is done and now my printer dont work

[armyguy99]

cant get any help anywhere. Ill never buy another hp again!

[A_Gayathri]

Hi @armyguy99,

Welcome to the HP Support Community

I understand you are facing an issue with your HP ENVY Pro 6075  All-in-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

Let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove the USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till the warm-up period finishes and the printer is idle

Update the printer firmware 

• Click here to download and install the latest printer firmware from your product
• Click here to know different methods of updating the printer firmware.

please follow the steps mentioned in this document: ENVY 6000, 6400 - Blinking lights and error codes

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!