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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎07-09-2020 08:02 PM - last edited on ‎10-30-2020 03:52 PM by

HP Recommended
Product: HP Envy 5660

My printer is giving me a message "Remove and install the indicated ink cartridge, making sure it is correctly installed, and then touch OK."  I've tried with no luck.  I've also tried cleaning it, as well as unplugging it and plugging it back in.  Nothing is working.  I don't have an extra color cartridge to see if that would solve the problem.

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7 people had the same question
1 REPLY 1

‎07-12-2020 08:10 AM

HP Recommended

 Hi @krisnjanell

 

Welcome to the HP Support Community. I'd be happy to help you with the cartridge error.

 

Please try these steps - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

If the issue still persists, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

Asmita
I am an HP Employee

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