• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎01-03-2017 11:38 AM

HP Recommended

I bought a HP OfficeJet Pro 6968 printer which came with a free month of instant ink.

During the instant ink signup, I read in the fine print that some printers could get 15 pages free a month, but I could not locate any information stating whether my printer was one of them.

I completed the instant ink setup looking everywhere I could for this free 15 pages a month option, but I did not see it except in the instant ink agreement.

Where can I find this 15 pages a month free option? Does my printer have this option?

6 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-12-2017 04:44 AM

HP Recommended

HI,

 

The 15 page plan was only available in selected stores and for certain printers in ceratin countires. If you were not presented with a 15 page plan option when you were selecting a plan, then your printer was not part of the 15 page plan offering.

 

If yoour printer was eligible for the 15 page plan , you wouldl have been presented with the option to enroll when selecting your plan.

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
4 REPLIES 4

‎01-03-2017 12:13 PM

HP Recommended

Hey @Longheart, 

 

Welcome to the HP Support Forum. It's a place where users and experts collaborate to help one another get the most out of their products. 

 

I see that you're curious about the 15 page plan. I can certainly look into that for you, but I'd like to review your existing account setup first. Let's take this discussion private to avoid sharing your information with the world; (check your inbox, as I'm sending you a private message). If you're not sure how to check that, this post has instructions. 

 

Later, if I have helped you resolve the issue, feel free to say "You rock!" by clicking the 'Thumbs Up' icon below and clicking to accept this solution.

 

Thanks for posting in the HP Support Forum and have a great day! 

 

ヾ(⌐■_■)ノ♪

 

E-roq
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

Was this reply helpful? Yes No

‎01-03-2017 12:43 PM

HP Recommended

>>> I read in the fine print that some printers could get 15 pages free a month

Hi,

 

I don't think HP has this offer. I know HP gives free for few months only, during trial period. Please enrol from the following link

 

             http://www8.hp.com/us/en/instant-ink/overview.html

 

More information

 

    http://support.hp.com/au-en/document/c03767639

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎01-04-2017 10:49 AM

HP Recommended

https://instantink.hpconnected.com/ca/en/terms

 

Item #16.

Was this reply helpful? Yes No

‎01-12-2017 04:44 AM

HP Recommended

HI,

 

The 15 page plan was only available in selected stores and for certain printers in ceratin countires. If you were not presented with a 15 page plan option when you were selecting a plan, then your printer was not part of the 15 page plan offering.

 

If yoour printer was eligible for the 15 page plan , you wouldl have been presented with the option to enroll when selecting your plan.

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.