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- HP Community
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- Printing Errors or Lights & Stuck Print Jobs
- Re: my HP deskjet3700 all-in-one printer doed not Print anym...

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03-30-2020 05:31 AM
my printer Arrived at Home and worked With my wifi from Phone, but Not anymore. I already printed the current status of the printer and the wifi Connection Status, but still it does Not work. I don't know What the Problem is , copying is not s problem. So it is neither damaged or the printer colour is empty. I need urgently help by connecting it again to my Phone in order to print my Things at home..
Solved! Go to Solution.
Accepted Solutions
04-02-2020 09:12 AM
Welcome to the HP Support Community.
Which phone do you have? If you've the HP Smart App installed, please uninstall and reinstall it.
If the issue still persists, let's reset the network settings on the Printer:
To restore network settings to default settings ● Press the Wireless button ( ) and the Cancel button ( ) from the printer control panel at the same time, and then hold them for three seconds.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
04-02-2020 09:12 AM
Welcome to the HP Support Community.
Which phone do you have? If you've the HP Smart App installed, please uninstall and reinstall it.
If the issue still persists, let's reset the network settings on the Printer:
To restore network settings to default settings ● Press the Wireless button ( ) and the Cancel button ( ) from the printer control panel at the same time, and then hold them for three seconds.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee