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‎01-03-2024 11:49 AM

HP Recommended

My printer is making a weird noise when I go to print and then it flashes a bunch of lights and error. I got paper jam out opened all things and have taken out cartridges and put back in I can get it to rest but then when I try to print again it does same thing.

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1 person had the same question
4 REPLIES 4

‎01-03-2024 12:13 PM

HP Recommended

Printer model? Without that it is impossible to answer your question in a meaningful way.

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‎01-03-2024 04:28 PM - last edited on ‎01-03-2024 04:33 PM by Retired

HP Recommended

serial number is [personal info removed] 5SE45A HP ENVY Pro 6455 All-in-One Printer

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‎01-03-2024 04:36 PM

HP Recommended

If the carriage is just moving and slamming into the side of the printer then it is possible that you have dislodged the plastic strip that tells the printer what the current carriage position is. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎01-03-2024 05:13 PM

HP Recommended

It isn’t really slamming to side it never really goes to right side all the way. But that’s where it sounds like the problem is. 

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