new computer with windows 11 wont allow color printing even though its selected everywhere

[fbuckiii]

got a new computer and installed hp printer from previous computer.  color won't work 

[Garp_senchau]

@fbuckiii, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If your HP ENVY 4520 All-in-One Printer is having trouble printing in color after installing it on a new Windows 11 computer, try the following steps to resolve the issue:

1. Check Printer Settings:

• Ensure that color printing is enabled in the printer settings.
• Go to Control Panel > Devices and Printers.
• Right-click on your HP ENVY 4520 and select Printing Preferences.
• Verify that the option for color printing is selected.

2. Update Printer Driver:

• Ensure that you have the latest printer driver installed for Windows 11.
• Visit the HP Driver Download Page for HP ENVY 4520 and download the latest drivers.
• Install the updated driver and restart your computer.

3. Check Ink Cartridges:

• Make sure that both black and color ink cartridges are properly installed and have sufficient ink.
• Inspect the cartridges for any leaks or damage.

4. Run HP Print and Scan Doctor:

• Download and run the HP Print and Scan Doctor tool to diagnose and resolve potential issues with your printer.
• Follow the on-screen instructions provided by the tool.

5. Clean Printhead:

• Use the printer’s control panel to clean the printhead to ensure there are no clogs affecting color printing.
• Navigate to the Setup menu on the printer, select Printer Maintenance, and then choose Clean Printhead.

6. Reset Printer:

• Turn off the printer and unplug it from the power source.
• Wait for about 60 seconds and then plug it back in and turn it on.

7. Verify Printer Configuration:

• Check if the printer is correctly set up on the new computer.
• Go to Settings > Devices > Printers & scanners.
• Ensure your HP ENVY 4520 printer is connected.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,