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HP Recommended

But can't print envelopes from second tray and can't scan using the ip address fix- not any better than a $110 Epson Printer that I bought to use until HP fixes this- is their delay due to the fact it only effects Apple users?????????

HP Recommended

Fixes the unit to print but does not allow any other functions, scan - second tray envelope printing or checking ink volumes.  Is it because HP and Apple are in a war???????

HP Recommended

HP apparently has no real fix- the temp work around allows only printing from main tray - can't scan or use other functions - buy a cheap Epson printer for under a $100 to use until HP stops fighting with Apple.  I will donate the Epson to local food pantry after HP become a real company.

HP Recommended

But can't print envelopes on second tray or scan or check ink levels.  This Printer will become an expensive boat anchor soon!!!!!

 

Time to try a different manufacturer - anyone have a suggestion - paid almost $700 for this MFP (mal-functioning -piece of ***bleep***)

HP Recommended

I don't understand what that means? How do you connect to it's IP address?

HP Recommended

call HP and they will get you printin- but your $600 to $1,000 muti function machine will only print like $100 Epson

HP Recommended

Hi there,

Please follow below steps to workaround this behavioral on a Mac computer:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Pagewide-printers-Unexpected-printout-from-...

 

Hope that helps,

Shlomi



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HP Recommended

How to fix to scan and print envelopes???

HP Recommended

Version 2142A released and installed automatically..

Can't find any release notes yet, but seems to solve the problem.

HP Recommended

Did I see that HP came up with a version with 214 in it to fix the WidePro issues with mac/word

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