printer error contact HP 0x61011bed

[Dan1953]

There is an error message that says that there is a printer or ink system failure, contact HP then an error code:0x61011bed

[A4Apollo]

Hi! @Dan1953, Welcome to HP forums.

I understand you are getting an error ink system failure with error ID-0x61011bed on your printer.

Don't worry I'd like to help you out.

Did you make any changes to your printer?

Have you tried checking with a different ink cartridge?

As you mentioned you are getting an error ink system failure with error ID-0x61011bed on your printer.

Replace low, empty or faulty ink cartridges on your printer.

Please try the steps recommended below.

Perform a power reset
Press the Power button () to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button () to turn it on.

Clean the ink cartridges, and then check the error message

Cleaning the ink cartridge contacts, and then reinstalling the ink cartridges one at a time can help determine if a specific ink cartridge is causing the error message.

1. Gather the following materials:

   • A clean, lint-free cloth

   • A clean, dry cotton swab

   • Distilled or bottled water

        CAUTION:

     Do not use tap water because it might contain contaminants that can damage the printhead.

2. Lightly dampen a clean, lint-free cloth with bottled or distilled water.

3. Gently wipe the copper-colored contact on one of the ink cartridges.

   Figure : Wiping the copper-colored contact

   

4. Wipe the contact with a dry, lint-free cloth before proceeding to the next step.

5. Repeat these steps for the three remaining ink cartridges.

6. Carefully reinsert one of the ink cartridges into its slot, and then push the ink cartridge forward until it clicks into place.

   Figure : Reinserting the ink cartridge

   

7. Make sure each colored dot on the ink cartridge label matches the colored dot on the print carriage.

   Figure : Matching the colored dot on the print carriage

   

8. Close the ink cartridge access door.

9. Check the printer control panel to see if the error message persists.

   • If the message is to Replace the, , , or Ink Cartridge, remove the specified ink cartridge(s) and clean the copper-colored contact again, and then reinsert the ink cartridge(s).

Also, try updating the printer firmware and check if it helps.

Update the printer firmware using this link: https://hp.care/2GIGdyg

Refer this article to further troubleshoot 0x errors on your printer. Link: https://hp.care/2ib8HuG

Refer this article to further troubleshoot ink system failures. Link: https://hp.care/2k2lxIt

If the issue still persists after trying out the steps. It is a hardware issue with your printer.

Please contact HP support for service options.

Link to contact HP.

If the solution provided worked for you, please mark accepted solution for this post.

Let me know how it goes!

Have a great weekend ahead! 🙂

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[thorn3686]

no ... Fail

[thorn3686]

The link provided for update is no good

[Raj1788]

@thorn3686

Welcome to the HP Community

Could you please help me with the exact model name or the product number od the printer?

Keep me posted.

Have a great day!

Cheers:)

[SPINEMAN]

HP OFFICEJET 6600

STILL GETTING THE CODE.  INSTALLED BRAND NEW HP INK CARTRIDGES AND DID POWER RESET PER INSTRUCTIONS.  CODE STILL COMING UP.  WHATS NEXT?

[SPINEMAN]

NO AS I SAID.  INSTALLED NEW HP INK CARTRIDGES AND DID POWER RESET.  STILL SAME CODE