"Less secure app" warning from Google

[GerardAmsterdam]

Hi there, I am trying to set up "Scan to Email" and as with my previous HP printers, it's a hassle. I have accounts with Kolabnow, but they are so security-focused that I don't think they will ever permit the printer to send out an email via their SMTP. So I am trying to set it up with a Gmail account. Given the prevalence of Gmail you'd think HP has a simple page explaining how to do it but this doesn't appear to be the case, or am I missing it?

At any rate, I think I have set it up correctly now, but Google keeps sending me messages that a "less secure app" is trying to log in to my account. That's me trying to set up the scan to email I presume, but why is it less secure? Is the only way to scan to email really for me to allow less secure apps to use my email login? Can't HP get their security up to speed to Google's requirements? Is there any way around allowing Gmail to allow less secure apps?

Thanks in advance for all your help,

Gerard

[IronBadger]

Unfortunately the printers are not currnetly able to handle two-factor authentication.  If you have this turned on the only way to allow the printer to connect to gmail is to allow less secure apps.

The document discussing this is here:

HP Printers - Scan to Email Cannot Access Email Accounts

[nlcatter]

im not using 2 step authenticat ion -  so why need ALLOW less secure apps

[Kumar0307]

@nlcatter, Welcome to the HP Support Community!

Some Gmail security options may block the printer from connecting to their servers.

Check if you are logged on to the same account as you are setting for the printer by clicking on this link:
https://myaccount.google.com/

In the Sign-in & security section click on Signing in to Google and ensure that "2-Step Verification" is set as "Off".

In the left pane click on Connected apps & sites and ensure that "Access for less secure apps" is set as "ON", otherwise the verification will fail.

Make sure to use smtp.gmail.com with SSL Checked and port 465.

Run a test for the outgoing user profile and check if the problem is resolved.

For more info, refer to this document.

Let me know how this goes.

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[nlcatter]

less secure APPS is not a SAFE setting !  allows hacking

[Kumar0307]

@nlcatter

I understand. If the issue persists, please contact our HP Support team for further assistance:

1) Click on this link - www.hp.com/contacthp/

2) Select your product type below.

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Select the appropriate option based on your preference.

6) Fill the web-form and proceed further.

Keep me posted for any other assistance.