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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎12-03-2019 10:21 AM

HP Recommended

same issue here,

i am installed in hp instantink and actually replaced the black cartridge with a new one (sent from the instantink program) and still didn't resolve the issue...i cleaned cartridges, did the "hard reset"  and firmware is up to date...please help!

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‎12-03-2019 12:45 PM

HP Recommended

@Schaney1 I've sent out the private message with the details I need and I'll help you out, accordingly

 

Check next to your profile Name, you should see a little blue envelope, please click on it as I've sent out a list of questions and I could provide a better solution once I have the answers: 

Click here for more details on how to access the private messages on HP Forums

 

We eagerly await your response,

Help us, help you.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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‎12-03-2019 06:35 PM

HP Recommended

I've been getting the same message and tried to re-set my printer and change cartridges but doesn't help. problem w/black ink.

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‎12-04-2019 09:47 AM

HP Recommended

Responded to your message yesterday...awaiting your response. My issue is, black ink as well and I don't understand how forcing out new cartridges will help unless this is a system issue (some change made with cartridges recently) because I changed my cartridge and still have the same issue. Only temp fix I have discovered is to lift the top (like I'm going to change the ink) and let it back down. The error will come back up but if I lift it a second time the doc will finish printing. my printer is an hp envy 7640

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‎12-04-2019 10:27 AM

HP Recommended

@Schaney1 Please respond to the private message I've sent, here's how to check the private message section: click here for details.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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‎12-06-2019 12:55 PM

HP Recommended

@tellittorob I have sent out a message and I request you to respond to the private message I've sent,

here's how to check the private message section: click here for details.

 

To thank us for our effort's to help you, give us a virtual high-five by clicking the 'Thumbs Up' icon below, and have a great day!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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‎12-08-2019 08:03 AM - edited ‎12-08-2019 08:06 AM

HP Recommended

I am having the same trouble. the ink cartridge feels full but repeatedly tells me to reinstall it.

Can you activate a replacement [black] cartridge for my printer?

TH67G3B1RX

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‎12-09-2019 12:06 PM

HP Recommended

@sharonhandy I have sent out a message and I request you to respond to the private message I've sent,

here's how to check the private message section: click here for details.

 

P.S: Welcome to HP Community 😉

To thank us for our effort's to help you, give us a virtual high-five by clicking the 'Thumbs Up' icon below, and have a great day!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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‎12-13-2019 05:43 PM - last edited on ‎12-16-2019 06:59 AM by Retired

HP Recommended

Hi! I am having this exact same issue for black ink - instant ink account [edited]. Could I have a replacement cartridge sent? When I got to my printer tonight it had an assortment of odd characters, but I restarted it and didn't think much of it until it wouldn't allow me to use the black cartridge.

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‎12-17-2019 07:58 AM

HP Recommended

@Riddle_Decipher - could you please respond to my message above?

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