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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎06-11-2023 12:52 PM

HP Recommended
Product: HP OfficeJet Pro 8025 All-in-One Printer

I can't scan or print wirelessly to my printer. I am able to print from my phone or use the printer by connecting laptop with a USB. When I try to update settings on my printer it says it's locked by the administrator. I own the printer and none of my accounts and passwords work. How can I reset to factory defaults without the account and password? I've seen another response where they say to do a cold reset. That's not even an option on the screen.

1 REPLY 1

‎06-11-2023 01:26 PM

HP Recommended

It's in the hidden menu, not your printer model but try steps should be the same https://www.youtube.com/watch?v=nDCSPwlQMPU 




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