the Inkjet 2842E has an E0 Error and will not reset after installing new ink cartridges.

[ShellyDeal]

Inkjet 2842e 

Error Message E0

[Kuroi_Kenshi]

Hi @ShellyDeal,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding the E0 error on the HP InkJet 2842E!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Verify Cartridge Installation:

• Ensure that the cartridges are correctly installed in their respective slots. Sometimes, cartridges need to be reseated properly.
• Open the ink cartridge access door.
• Remove the cartridges and reinsert them, making sure they click securely into place.

Clean Electrical Contacts:

• Open the ink cartridge access door.
• Remove the ink cartridges.
• Use a lint-free cloth to gently clean the electrical contacts on the cartridges and inside the printer.
• Reinsert the cartridges.

Reset the Printer:

• Turn off the printer using the power button.
• Unplug the power cord from the back of the printer and the wall outlet.
• Wait for at least 60 seconds.
• Plug the power cord back into the wall outlet and then into the printer.
• Turn on the printer.

Perform a Hard Reset:

• Disconnect all cables (including the power cable).
• Wait for 2-3 minutes.
• Reconnect the power cable and other cables.
• Turn on the printer.

Check for Genuine HP Cartridges:

• Ensure you are using genuine HP ink cartridges compatible with your HP InkJet 2842E model. Non-HP or refilled cartridges can sometimes cause errors.

I hope this helps.

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Best regards,