unable to print when using Microsoft Edge

[chazmaestro]

I have been using Windows 10 for some time and had no trouble printing e-mails etc whilst using Edge but now, for some reason when I try tp porint out an email, the review shows a blank page and the page is empty when it has gone through the printer.  If I use Internet Explorer 11 all is OK.  How do I get it to work using Edge?  The drivers are up-to-date and there is nothing amiss in the print queue etc.

[sandytechy20 · Accepted solution]

@chazmaestro

Welcome to the HP Forums. I would be happy to help you with your HP Deskjet 2510 printer. I understand that you are unable to printer from Microsoft edge browser and you have already done some preliminary troubleshooting. 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

• Open MS Edge.
• Find a page you want to print.
• Click the More Actions button with three dots in the top-right to open up more settings.
• Select Print. 
• Select HP Officejet 5740 Printer.
• Click Print at the bottom of the new Window.

Click here for the solution provided for the similar issue on forums.

Let me know how it goes.

Cheers.

[chazmaestro]

Regarding my post about being unable to print when using Microsoft Edge.  I have just downloaded and installed the latest version of Windows 10 (Version 1703, OS Build 15063.296 and can now print using either Edge or Internet Explorer 11.

Thanks.

[sandytechy20]

@chazmaestro

Thanks for the reply.

Good to know that issue is fixed.

Feel free to contact us in feature if you need assistance.

Cheers.

[Vendrel]

I had the same issue on my latest Windows but got the solution!

In the printer's settings (run as Administrator!) there's an Advanced tab and I modified the driver to PCL3 or somewhat (sorry, I'm on another machine). And then Edge started to print.

Whatever, you can play with the driver.