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Lenovo Flex 5
Microsoft Windows 10 (32-bit)

Cannot cancel pribting job. Hitting the "X" on the printer creen stops the page from continuing to print, but jut starts up again with another page and all subsequent pages.

2 REPLIES 2
HP Recommended

Hi,

You would need to cancel the print job from your PC first, while canceling it from the printer only your PC keeps processing the print job and therefore it continues to print.

 

Click the printer icon within your system tray area (near the time), click Printers and then Cancel All Documents to clear the job.

 

Now press the X button on your printer if it isn't immediately stopped.

 

Shlomi



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HP Recommended

Thanks , but there is no printer icon in the system tray net o the time, nor can I put one there. There are icons for sound(speaker), wireless, battery, and I can add a few others including Norton.....but there is no printer icon available. How do I Plce one there to have it function as you say???

Many thanks for your help,

Excivil

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