wifi will not turn on

[Terrible-Produc]

My wifi button keeps blinking. This is a screenless printer, according to the information report:  wifi direct has been turned off, but it won't respond to button combination used to turn it back on.  I have used every reset option, and the app on ios can't detect printer. I can't update firmware because I can't connect to web and my mac can't detect the printer via USB

In general this printer has been a nightmare since I bought it. Even when it's working I always have to spend a minimum of 1/2 hour resetting everything before I can print anything. On top of that this is the only support option in Canada. If this isn't solved I'm going to throw it in the garbage and buy a Cannon. I'm on Mac OS Sonoma 14.2.1 and the website does not provide support beyond 12.0

[Raj2111]

Hi @Terrible-Produc 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with your HP product.

To understand the issue and help you, please share the details listed below:

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages (if any) on the unit.

- When was the last time it was working fine?

- Were there any changes made to your PC recently?

Could you please elaborate the issue in detail?

Take care and have a great day ahead! 

Raj,

HP Support