wont print grid lines

[Betnee]

My Hp Envy 4500 series will not print gridlines. I am not talking about ones I create in Excel  I am talking about ones I download and try to print, these are practice sheets for brush lettering. This printer is nothing but problem after problem. Should I just throw it in the trash or can anyone help me. I have tried the virtual support, thats hilariously unhelpful. 

I see other users are having the same problem, but yet none have had the company resolve. Why make a printer that just selectively prints. Which is also what it does. Some days it just decides not to pring and I get a blank page, other days it will print that same page. For now, I would be happy if I could print gridlines, because I purchased these brush lettering practice sheets and I can not use them. Argh!

Help, anyone out there?

[Flower_Bud]

@Betnee,

Thank you for joining HP Forums.

I'll be glad to help you 🙂

As I understand, your printer is not printing gridlines.

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

When was the last time it was working? 

Were there any hardware/software changes made? 

Please try these steps to resolve the issue:

Workaround 1: Change the border style

For borders, using any border format other than the default style enables correct printing in Normal printing mode. Follow these steps to change the border format.

1. Highlight the area to print.

2. On the Home tab, in the Font group, click the Borders Button (). The Format Cells window displays.

3. Click a non-default line style, and then click OK.

Workaround 2: Change the printing mode

CLICK HERE TO CONTINUE TROUBLESHOOTING

Let me know how that pans out

I hope you have a good day ahead,

And feel free to ask any other queries as well,

Considering, this forum has some of the best people in the world available and ready to help.