.y power button flashes continually and can't get it to do anything

[clc857]

I have an HP DESKJET 4100 t that's fairly new. Today the power button started flashing and I can't get it to do anything. I've already un-plugged the thing to restart twice. It just goes back to flashing. Help!!

[Raj_05]

Hi @clc857,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

A continually flashing power button on your HP DeskJet 4100 series printer often indicates an issue that needs attention. Here's a step-by-step guide to troubleshoot the problem.

Check for Error Messages or Notifications

• Look at the printer's control panel or your computer screen for any error messages or notifications. These can give you a clue about what's causing the issue.

Check Ink Cartridges

• Ensure that the ink cartridges are properly installed and not empty. If they are low or empty, replace them with new ones.

Check Paper Tray and Paper Jam

• Make sure there’s paper in the tray and check for any paper jams inside the printer. Remove any stuck paper carefully.

Reset the Printer

• Since you've already unplugged the printer twice, try a more thorough reset:
  1. Turn off the printer and unplug it from the power source.
  2. Wait for about 60 seconds.
  3. Plug the printer back in and turn it on.

Check the Printer's Status Lights

• If other lights are flashing along with the power button, it might indicate a specific error. Refer to the user manual to interpret these lights, or I can help you with them.

Perform a Factory Reset

• If the issue persists, you may need to perform a factory reset on the printer:
  1. Turn off the printer.
  2. Hold the Resume button (the one with a triangle icon) and press the Power button.
  3. Continue to hold the Power button and release the Resume button.
  4. Then press the Resume button twice and release both buttons.
  5. The printer should restart and reset to its factory settings.

Check for Firmware Updates

• If your printer connects to the internet, check for firmware updates. Updated firmware can fix bugs and issues that might be causing the problem.

Try a Different Power Outlet

• Sometimes, the issue could be related to the power source. Plug the printer into a different outlet to rule out a power issue.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support