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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
PageWide Pro 477dw
Microsoft Windows 10 (32-bit)

Hello,

 

I just installed the PageWide Pro 477dw including scan to mail and scan tot SMB.

Everything works.

 

I just can't find the right setting to add date and time to the scanfiles.

 

Right now the file names are scan0000x but i would really like to add date and time to the filename.

 

How do i manage?

 

Thanx in advance and kind regards,

 

Jasqula

6 REPLIES 6
HP Recommended

Did you check all the options in HP Scan????

 

Destination/File Name/  Add date and Time.

HP Recommended

Hello Sabretooth04,

 

Thanx for the reply.

I did nt find any options in the HP scan wizard.

Did i mis an button?

 

 

For the installation i used the downloaded hp software.

 

kind regards,

 

Jasqula

HP Recommended

Scanning issues…

 

Please try this scan solution:

 

HP Scan Extended


For Windows:   ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi


Once downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

Check all your settings and expand all tabs and all + signs to see all options that available.

 

Make searchable PDFs scans with this free scanning software - https://www.naps2.com/   

 

NAPS2 also allows you to:

 

  1. Maximize and resize the scanning screen on your computer.
  2. Scan over 300 ppi from the Glass or ADF.
  3. Save multiple pages (over 300 ppi) to one PDF file.

Let us know.

HP Recommended

I do not want to scan, or to initiate the scan from a computer.

I want to trigger all scans from the colorlaserjetpro.

scanned files shall end up on a network files system. Very simply one could mean. Technology exists since decades.

 

However the MFP M400fdw asks for a filename-PREFIX to store the files.

however he does not:

1)  add a suffix, just as simply an incrementing number e.g. "scan_000001, scan_000002" .....

2)  nor does he allow simply "wildcards" suchas %YYYY %mm or whatever to add timestamps. eg. scan_2019-04-28-125932_02.pdf

How can this be fixed? Right now ALL scans overwrite themselves.

It is a TRAGEDY or better said a an evidency of incapacity. Even older HP printers supported at least option 1).

How can this be fixed?

 

HP Recommended

Hi,

Adding a Data & Time prefix is only an option from the HP Scan software.

 

Any direct firmware (Digital Filing) scan feature such as Scan to Email or a Network Folder will add scan numbering only, any date and time prefix cannot be added to the filename when scanning using such method.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Hi Dhd70 

  

That's exactly what I would like to do. Just bought an MFP M477fdw and it seems they still have firmware/software from the last century. 

  

I can't believe that in 2019 they are not adding such simple features which would quite help. And you do not have to be a rocket scientist to add this. 

  

I tried to contact HP via chat and phone (6 different instanced) but nobody feels responsible or is able to answer or point me in the right direction. 

  

Is there a FEATURE REQUEST page?  %YEAR%_%MONTH%_%DAY%_ just the simple three variables,and if they are implementing it would not coust too much to add %HOU% and %MINUTE% to the variables.

  

frustrating.... 

 

did you find out if there is any option?

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