Double-sided scanning & OCR on Officejet pro 8025e

[O1I]

Printer Officejet pro 8025e

PC running Windows 10 64-bit

Connection via USB

1) Does anyone one know what happened to the option of 'manual' double-sided scanning (where you run the documents through the ADF, rotate them by hand to scan the other sides and the software sorts the pages for you) went? This existed on my old HP All-in-one printer. The HP Smart app which is the only driver I could find to download has very few options and this is not amongst them?

2) My researches led me to believe there would be a 'scan to editable document' option. Again, I cannot find this in the printer driver.

Can anyone help?

[Dragon-Fur]

@O1I 

Welcome to the HP Community.

If you have not done so, do install the Full Feature Software / full driver printer software.

Manual 2-sided scan is available using HP Scan (part of the full driver software).

A link to the video showing the procedure is included later in this message (Section References / Resources)

OCR is not specifically listed in the Specifications - if the feature is supported in the driver, you will find it it HP Scan.

What else?  OCR is available using free or purchased options.

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The full driver provides the foundation on which other programs and printing software depend.

Preparation

If you have not done so,

In addition to the HP Smart application,

Install the Full Feature Software / full driver printer software for the printer.

HP Smart and other print software / applications benefit from having the full driver installed.

Printer Software Check

Notes

If the full driver printer software is installed, you will see the printer listed in Control Panel > icon view > Programs and Features.

The installation of the printer software adds two shortcut icons to the Desktop.

The Printer Assistant is named for the printer and provides access to Print , Scan , and Tools

HP Scan is named for itself and provides a direct call to the HP Scan software.

Programs_and_Features_Printer_Desktop_Icons_4

Printer software not installed?

NOTE:  If the printer software is installed but not working,

Uninstall the printer software from Control Panel > icon view > Programs and Features

Restart the computer and log in

Install a fresh copy of the Full Feature Software / Full Driver printer software

Restart the computer and log in

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

For printers that support the option,

Use the Easy Start wrapper to install and configure the printer software.

• Home Page - HP Easy Start 
• Open Category Software and Drivers 
• Topic: Software-Utility 
• Download-and-Save  the current version of the Easy Start wrapper to install your print software 
• If using USB:  Disconnect the USB cable between the printer and computer before installing the software.

• Right-Click on the downloaded package and "Run as Administrator" to start the installation

• When asked, Select to install the “Full Driver” / “Full Feature Software”
• If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
• After the software is installed, Restart the computer and log in.

Notes >> Easy Start... The Journey

1. Full Administrator Rights are required to complete the HP Software installation.
2. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
3. You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
4. If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription.  Instant Ink subscription is NOT mandatory.
5. Full driver includes print and scan functions supported by your printer and provides the printer features on which other applications / software might depend.

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Example - HP Scan - Main Menu

9025_HP_Scan_Menu_PDF_5

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What if?

If your printer / printer software does not include OCR,

You can obtain free or purchased versions of the OCR software to use.

One suggestion to try / investigate...

NAPS2 – “Not Another PDF Scanner” (Free – Donations gladly accepted by the NAPS2 organization)

• Download-Save-Install >  NAPS2 
• Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
• Not always simple “Plug and Play”, nonetheless, this free software is powerful and configurable.

Notes

• Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
• Read the Support pages for information
• Read the Getting Started guide
• Combining files?  Read the Command Line Usage guide > Select Combining and Converting Files

Possibly:

If it works (can be installed and is functional in your environment),

HPSE provides some nice features, including Detect content boundary options and More > Destination folder assignment.

HP Scan Extended

• Download-Save-Install

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

• HPSE is a subset an older Full Feature Software suite. 
• HPSE features are very similar to the HP Scan Software released after 2015.
• Although HPSE appears to be a separate software, HPSE is dependent on the infrastructure provided by the Full Feature Software (full driver).  The Full Feature Software for your printer should be installed before installing and using HPSE.
  • OPTIONAL:  Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
    • Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
    • Right-Click HPScan.exe > Select Pin to Taskbar
    • Right-Click HPScan.exe > Select Send to Desktop (Create a Shortcut)
    • Right-Click HPScan.exe > Select Pin to Start

• HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Email as PDF / JPEG, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary).  Might include OCR (Save as Editable Text).

AND / OR

And / Or

OCR Scan Software - Examples

7 Best Free OCR Software Apps to Convert Images into Text - 2019

Best OCR software of 2020: scan and archive your documents to PDF

10 Best OCR Software of 2021 (Free and Paid Tools)

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References / Resources

Technology Tips Gallery  From our HP Expert greenturtle

HP OfficeJet Pro 8020 / OfficeJet Pro 8030 – Video Library

and

HP Officejet Pro 8025 | 8020 | 8035 : Download and install full software solution (updated Feb2021)

HP Officejet Pro 8025 | 8025e | 8020 | 8035 Printer : Scan 2 sided document using HP Scan

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8025e All-in-One Printer 

Printer and  HP+ service

Contact HP+ Support

OR

>>> Open your HP+ Printer Homepage > Concierge Help > Click Contact Us link in the Orange box

Note that Concierge assistance is only available for registered HP+ printers.

NOTE:  Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site.  What?  The “+” and “not +” printers are the same printer – HP+ is a benefit / service.

HP+ > Benefits, Requirements, Your Responsibilities

HP+ Printing – Website / Information / FAQ

“Print Anywhere App” Supported on Select Printers

  HP Printers - Print Anywhere with the HP Smart App

 Step 3:  Use Print Anywhere

Open Subsection:  Private Pickup (HP+ printers only)

Enable / Disable the service to hold the print job until the person who sent it is near the printer.

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

[O1I]

Hello

I had a reply from Dragon-Fur which was quite detailed (many thanks). 

I tried to follow the instructions concerning the installation of the full drivers (see below)

Use the Easy Start wrapper to install and configure the printer software.

"

• Open Category Software and Drivers 
• Topic: Software-Utility 
• Download-and-Save  the current version of the Easy Start wrapper to install your print software 
• If using USB:  Disconnect the USB cable between the printer and computer before installing the software.

• Right-Click on the downloaded package and "Run as Administrator" to start the installation

• When asked, Select to install the “Full Driver” / “Full Feature Software”
• If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
• After the software is installed, Restart the computer and log in.

However, when I run the Easy installer, I do not get the option of installing the full driver. Rather, I get the options of either going on-line or using the CD. If I go on-line, I end up with the HP Smart app (again) which has the very limited option set.

Again, can anyone help with this new issue?

[Dragon-Fur]

@O1I 

Was the video (posted in first message) not helpful to install the software?

Repost:

HP Officejet Pro 8025 | 8020 | 8035 : Download and install full software solution (updated Feb2021)

@greenturtle 

Customer says he / she / they cannot install the full driver.

Seems odd.

Comments / Additional help?

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

[greenturtle]

Thanks @Dragon-Fur   

Will try to help.

Hi @O1I 

The Officejet Pro 8025e is an HP+ printer.  We strongly encourage to Activate HP+ (to get the 2 years warranty) and Enroll to an Instant Ink Plan to enjoy the Free Trial of Inks (you will not be charged until the end of the trial) and enjoy the Instant Ink savings.

In order to do that, the printer needs to be connected to the network and one easy way to do that is to setup and onboard the printer using the HP Smart app (which can be downloaded from Microsoft store or 123.hp.com for a computer or Play Store or Apple Store if setup is done via a mobile device).

Not sure if you have went through that and if you have "declined HP+", then the printer is a standard printer (no more HP+) and it can only accept Original HP Print Cartridges.

Assuming the printer has been onboarded and connected to the network successfully, try to download and install the HP FULL software.  For the video

https://www.youtube.com/watch?v=Ue7Hbgqlyvs , at time 3:32, select

If still not able to install the FULL software, would suggest to uninstall and reinstall the FULL software again.

This resource (example) will be useful to show how to do that:

https://www.youtube.com/watch?v=UlasAOAgL_0

After successfully installing the HP FULL software, you can connect the USB (select the correct printer while printing or scanning) 

This resource will be useful:

https://www.youtube.com/watch?v=vAsji0RtERY

Printer still needs to be connected to the network once in a while for HP Cloud to authenticate HP+ status. (if it's activated)

Hope that helps!

[O1I]

Dear Greenturtle and Dragon-Fur

Thank you both, particularly for replying so quickly. In the end, I did manage to get the driver (the one which shows the dialog you have in one of your responses) installed and talking to the printer. And yes, the video did help. I did get the scanner to work in a test run, as well.

However, the dialog comes up very small on my monitor with no possibility to resize (as far as I can see). I have a 27" 4K monitor but every other software package displays or can be set to display correctly. Any ideas?

Regarding your comment about HP+ and original cartridges, I have two questions

1) does that mean that if I don't register for HP, it will only accept new original HP cartridges, as opposed to refilled ones?

2) am I correct in thinking that this printer will only accept HP cartridges (new or refilled by some HP service) and not third-party compatibles?

I will be writing to HP to complain about how difficult this process was and how confusing the messages from the software are. I would never have got to this point without your help. I am also very and unpleasantly surprised by the fact that HP attemps to push the user toward the HP Smart app which has many of the features removed.

[Dragon-Fur]

@O1I 

You are welcome.

So, working and resolved.

Good News, that.

Tiny Menu

The dialog - perhaps you are referring to one of the printer software menus - is displayed at the size(s) set in the coding used to build the program / software / application. 

I would guess that the reason for the "tiny menu" :  This menu / dialog - and / or any other menu / program displaying the same behavior -  is not written to accommodate the very high display resolution in your 4K moni8tor.

That's not an excuse - and it may be wrong - it is merely my opinion.

There are - as you are aware - settings in Windows to mitigate the effects of "tiny menu" issues.

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Ink

This printer is designed to use HP Ink cartridges as described in the Datasheet and iterated in the description of the Firmware.

HP OfficeJet 8020/OfficeJet Pro 8020/OfficeJet Pro 8030 All-in-One Printer series Firmware Update 

Excerpted

" Reminder: Dynamic security enabled printer. This Firmware includes dynamic security measures, which are used to block cartridges using a non-HP chip or modified or non-HP electronic circuitry. The printer is intended to work only with new or reused cartridges that have a new or reused HP chip or circuitry. Periodic firmware updates will maintain the effectiveness of the dynamic security measures and block cartridges that previously worked. More at: www.hp.com/learn/ds. "

Note

Firmware updates do not insert the Dynamic Security into the printer. 

That said, each Firmware update checks / (re)enforces the security in the printer.

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HP+ and Ink

Reminder

Anything you read in the Community that is not provided directly by HP (website / documentation) is an opinion expressed by the Author of the content. 

HP+ > Benefits, Requirements, Your Responsibilities

HP+ Printing – Website / Information / FAQ

Center page Example > With and Without HP+ illustration / comparison

FAQ section > Questions and Answers

My interpretation of the information:

If you sign up for HP+, you receive the benefits described at the Website.

"With HP+" > You are required to use only HP original cartridges in the printer - not HP chip refilled - new original HP cartridges each time the ink is changed out.

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Pushy Application

HP Smart is an application meant to bridge the gap between the full driver software and the desire by many users for a compact, easy-to-use, and platform-friendly application.

HP Smart:  Better each version - Not perfect - and apparently not for everyone.

In many ways, the application is a reflection of the Full Driver software - the UI (presentation) is decidedly different, of course.   There are some differences in how to find, set, and use the Editing and Shortcuts for different kind of printing.

True - HP Smart Windows does not support printing from Word and other Office and "not" office products. 

For that, you need the full driver.

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HP Smart How-to

If you have questions about its use - do ask.  There are at least a couple of us that use the application - we can try to answer any of the "how to" questions.  And, yes - sometimes we will direct you to the full driver software or perhaps another application.  "Smart" does not mean "Exclusive".

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Complaints

Sure - do so if you like.  We are a user group.  We are volunteers. 

We are not the software police.  Smiling.

If you have complaints about our conduct or about the Community,

We can direct those comments to our Moderator group.

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"