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- Re: Easy Scan saving blank scans after update to Ventura OS ...

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11-09-2022 04:06 AM
Thank you, Budtanton
Saving to PDF/A in the dialogue box works.
It creates a PDF file, as before, and can be used to make a multiple-page document.
In my opinion, it is the only acceptable solution.
It is highly annoying, however, that neither Apple nor HP anticipated this problem.
Instead, users/clients, like us, have been unfairly landed with the stress of finding a band-aid fix.
11-09-2022 05:29 AM
To scan a multiple page document in one go to a single file with HP Easy Scan on Ventura I have only found one solution:
Scan in EasyScan. In the bottom right corner of the application, click Send then choose Printer.... In the Print dialog box click on PDF then choose where to save the files and Save.
If you use Save... in EasyScan then
PDF Format without PDF/A and with Save all items to a single file you get multiple blank pages.
PDF Format with PDF/A and with Save all items to a single file you get the first page saved properly then the rest are blank pages.
PDF-Searchable Format without PDF/A and with Save all items to a single file you get the first page saved properly then the rest are blank pages.
PDF-Searchable Format with PDF/A and with Save all items to a single file you get the first page saved properly then the rest are blank pages.
You can save with PDF/A without using 'Save all items to a single file' then you get multiple files to stitch together once they are saved, which is a nuisance
PS. I'm using version Version 1.11.0 (210909). Using Check for updates in the app sends you to the Mac App store, which suggests you download version 1.10.0 (ie a previous version).....
11-10-2022 03:24 PM - edited 11-10-2022 03:28 PM
To find PDF/A -- After you scan the item using HP Easy Scan you then go to the "Send" option in the bottom right and click on that and then click on "Folder". Then a screen pops up where you can check a box that says PDF/A. Hope this helps.
But you can also click on "Printer" rather than "Folder" then in bottom left click on PDF then click on Save as PDF and that works also.
11-11-2022 03:05 AM
Got it !
Thanks
PDF/A doesn't work for me (Easy scan crashes) but send to printer does.
But with this solution you need to use Easy scan and it is way more complicated than just using the scan from the printer itself and use the "Send to computer" button.
Do you have an idea for my second question and this language error that I have when I selected PDF-searchable ?
Thanks !
Thomas