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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎03-23-2022 11:50 AM

HP Recommended

Thank you so much for this!  It is really incredible that neither HP nor Apple provided the solution.  This worked for me.  I have had my computer since November of last year and this is the first time I have been able to use Easy Scan.  Cheers to you!

1 person found this reply helpful
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‎03-23-2022 11:52 AM

HP Recommended

Hi, Marcy...

 

Another user found the solution!  Look for the post under user justken87.  It has images and step by step instructions on how to get the scanner working.  I was successful using their strategy.  Best wishes to you.

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‎03-23-2022 12:50 PM

HP Recommended

Greetings fellow Monterey Scanners -- The best fix for any scanner, not just HP, that I have found is a bit of software called VueScan.  It is $40.  Works like a charm.  Nice people.

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‎03-24-2022 08:41 AM

HP Recommended

hey @brad2021

 See my post about installing old drivers for your printer and then try it again. https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/HP-Easy-Scan-won-t-connect-MacOS-Monterey/m-p/...

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‎04-04-2022 01:37 PM

HP Recommended

I have tried this and still no luck. None of the scan options work, including image capture with our MFP M127fw printer.

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