-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Scanning, Faxing, and Copying
- How do I turn off auto smart scan?

Create an account on the HP Community to personalize your profile and ask a question
12-24-2020 02:28 AM
Please, someone must know. How the hell do I turn off auto smart scan? I have documents that that I have scanned upside down and everyway around to avoid the smart scan but it still does the same bloody thing and takes me back to square one. I simply want the scan the way I put it in. I had to forward a certain document to the solicitor the other day and no matter what I did the auto smart scan kicked in and scanned the document the wrong way, I had to post the document! Its not just as simple as editing the scan either, I have tried doing this a few times, and whenever I have done this the scan just blacks out! Please someone help, before I throw the thing out of the window. I have the envy 6010 series, if its any help.
12-24-2020 08:02 AM
Hi,
Thanks for using the HP Support Community.
This resource (example) should be helpful:
https://www.youtube.com/watch?v=Uz7Rz8C8fH8
Cheers!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"