I can not scan over the network

[LloydK8DIO]

I can print over my network but I can not scan over my network.  When I click on Scan, in the Printer Assistant, I get 

When I click on Manage Scan to computer I get this.

Any help would be appreciated.  Thanks....

[ShlomiL · Accepted solution]

Hi,

Try following below specific version of the HP Print and Scan Doctor Utility by selecting your printer:

https://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

Select Fix Scanning and follow the steps on screen, then check for any difference.

Be sure to follow any suggested steps, restart any device as suggested and check for any difference.

If it fails to fix the problem automatically, what exact failure is detected?

Shlomi

[LloydK8DIO]

Hello Shlomi,

Thanks for your help.. It's now working fine. 🙂

Best regards,  Lloyd