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- Re: HP Solution Center showing F/ i picture and not loading

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01-20-2021 05:50 AM
Same problem here. First noticed after HP update of 19 January 2021 HP Inc. - SoftwareComponent - 1.28.2197.0.
Uninstalled Adobe Flash software but banner still appears and HP Solution Centre still cannot be opened.
I find the 'Solved' solution impossible to navigate.
Help!
01-20-2021 03:43 PM
Please review this recent post by Forum member Dragon Fur!
WyreNut
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
01-21-2021 09:01 PM
Hey Roger - here's your answer due to a Windows 10 update the HP Solution Center no longer works on Windows 10
Log in to HP.com and search for HP Scan and Capture - its a free app - follow the instructions to install and it will replace the Solution Center
01-23-2021 03:59 AM
Thanks for this, but, as I see it, HP Scan and Capture is a stand alone App separate from HP Solution Centre,
and does not enable the Solution Centre itself to operate.
As Adobe Flash - required to open Solution Centre - is now inoperative, HP need to download a patch to enable their
Solution Centre software to work.
If HP are reading this, why can you not do this please!!