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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
CN149MX0G3
Microsoft Windows 11

HP PageWide Pro serie 477dw

 

How to set up automatic double-sided scanning of multiple pages from above?
Very thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Savy135 

 

Welcome to the HP English Community --

 

The documentation indicates the printer supports 2-sided Scan:

Features (facet)Automatic document feeder; Front USB flash drive port; Optional high-capacity trays; Scan to email; Scan to PDF; Two-sided printing; Two-sided scanning; Print from mobile device

 

The full driver printer software is available for your Operating System / version

 

>>> Full Feature Software - Web Pack Installation Webpage - Information - Download / Save / (then) Install <<<

HP PageWide Pro 477dw Multifunction Printer series PCL6 Full Software Solution 

 

Next,

HP Document - How to Scan - Please READ

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

Additional Information

 

The following might be relevant to the HP Scan software as it relates to your printer model.

 

Ignore if not useful.

 

In general, HP Scan (part of the full driver) supports scanning from the ADF, a "Detect content" option (for scan area size), and a Page Sides option.

 

For those printers that support automatic 2-sided scan, the option in Page Sides might be offer"2-sided Book" or similar.

OR

For those printers that do not support the automatic 2-sided scan feature, Page Sides might offer "2-sided (manual" as the scan option.

 

Next,

Open the "More" menu

Select / open sub-menu Destination > then "File Type"

UNCHECK / Clear the box that would force each page into a separate file

 

Back on the main menu --

After the settings are as you want them,

If the option is available,

If you wish to do so --

Use "Create New Scan Shortcut" to save the job setup as a Custom Shortcut that you can select and use later.

 

Reminders >>

  • Wording and Options vary depending on the HP Scan software type and version.
  • Not all settings can be made part of a custom shortcut -- The next time(s) you use a custom shortcut, check the menus to make sure what you want is will you will get...

 

 

 

9025_HP_Scan_Menu_PDF_More_Destination_139025_HP_Scan_Menu_PDF_More_Destination_13

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP PageWide Pro 477dw Multifunction Printer series  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Savy135 

 

Welcome to the HP English Community --

 

The documentation indicates the printer supports 2-sided Scan:

Features (facet)Automatic document feeder; Front USB flash drive port; Optional high-capacity trays; Scan to email; Scan to PDF; Two-sided printing; Two-sided scanning; Print from mobile device

 

The full driver printer software is available for your Operating System / version

 

>>> Full Feature Software - Web Pack Installation Webpage - Information - Download / Save / (then) Install <<<

HP PageWide Pro 477dw Multifunction Printer series PCL6 Full Software Solution 

 

Next,

HP Document - How to Scan - Please READ

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

Additional Information

 

The following might be relevant to the HP Scan software as it relates to your printer model.

 

Ignore if not useful.

 

In general, HP Scan (part of the full driver) supports scanning from the ADF, a "Detect content" option (for scan area size), and a Page Sides option.

 

For those printers that support automatic 2-sided scan, the option in Page Sides might be offer"2-sided Book" or similar.

OR

For those printers that do not support the automatic 2-sided scan feature, Page Sides might offer "2-sided (manual" as the scan option.

 

Next,

Open the "More" menu

Select / open sub-menu Destination > then "File Type"

UNCHECK / Clear the box that would force each page into a separate file

 

Back on the main menu --

After the settings are as you want them,

If the option is available,

If you wish to do so --

Use "Create New Scan Shortcut" to save the job setup as a Custom Shortcut that you can select and use later.

 

Reminders >>

  • Wording and Options vary depending on the HP Scan software type and version.
  • Not all settings can be made part of a custom shortcut -- The next time(s) you use a custom shortcut, check the menus to make sure what you want is will you will get...

 

 

 

9025_HP_Scan_Menu_PDF_More_Destination_139025_HP_Scan_Menu_PDF_More_Destination_13

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP PageWide Pro 477dw Multifunction Printer series  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.