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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎07-11-2018 06:13 AM

HP Recommended

The fix is working, many thanks. It seems rather confusing that HP do not have the fix available to download with the latest drivers. 

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‎07-24-2018 08:23 AM

HP Recommended

Hi All ,

 

Yes this patch worked for me also , thank you

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‎07-26-2018 08:16 AM

HP Recommended

Kindly provide me a link for updated hardware drivers for my HP E8500 3.1 GB  desktop pc  Windows 10  pro.  V 1803

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‎07-26-2018 08:18 AM

HP Recommended

Yes..I installed this patch and now This patch is working fine for my Samsung printer well.

Thank u very much

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‎03-28-2019 10:24 AM

HP Recommended

A patch ?? I need to install this patch ???

 

On my Windows 10 X64 apparently the scanner it's not be FOUND by nothings!

 

I have need to use two app....... Irfanview X64 and PDF X-Change Editor Plus both on X64 app.

I have installed the driver right this:

M2070_Series_WIN_Scanner_V3.31.38.04_CDV1.27.exe

 

Installation goes successfully.......... but apparently there's no ways. Both app there's no found SCANNER installed on my PC.

How i can fix this isuue ?

 

Thanks in advance for every information.......

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‎03-29-2019 06:39 AM

HP Recommended

Hi!

 

You have to install the driver for your printer first. After that, try to use scanner or printer. If You get "I/O error msg", You have to install tha patch. Reboot, and will be suprised, It's working. 🙂

(in the future, if You will download and install new update for your Win10, maybe You have to repeat the steps)

 

Have a nice day: GJHUN

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‎04-10-2019 04:47 AM

HP Recommended
@GJHUN wrote:

Hi!

 

You have to install the driver for your printer first. After that, try to use scanner or printer. If You get "I/O error msg", You have to install tha patch. Reboot, and will be suprised, It's working. 🙂

(in the future, if You will download and install new update for your Win10, maybe You have to repeat the steps)

 

Have a nice day: GJHUN

I do this infinite time....... no works. Scanner NOT works........ Pratically all software try to found scanner not works:

Some not found directly the scanner... some other there's report some errors on screen.........

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‎04-10-2019 11:38 AM

HP Recommended

I must register new acc for thank you so much,I buy printer yesterday,and can't scan ..Fakt work it.Ty ❤️

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‎04-20-2019 10:05 AM

HP Recommended

You use USB or LAN ??

 

Post most information about your problems.....................

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