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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-06-2023 03:38 AM

HP Recommended
Operating System: Microsoft Windows 11

I am not able to scan and print anymore the system requires me now to make an account. Please help as I have done many actions already and the help desk takes ages to get in contact

Category:
1 person had the same question
2 REPLIES 2

‎02-06-2023 03:43 AM

HP Recommended

I must admit the service is not good and the help received was not working. I thought I should change from Epson to HP, expecting them to have a better product, but it seems it is even worse

1 person found this reply helpful
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‎02-13-2023 08:21 AM

HP Recommended

@JP265 

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Cheers.

Sandytechy20
I am an HP Employee

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