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‎06-13-2015 03:36 PM

HP Recommended
Product: HP 6830 Office Pro
Operating System: Microsoft Windows XP (64-bit)

Bought 2 HP 6830 Office Pro in March. On June 12, 2015 got message "probelm with prnthead" Called support. They were excellent, determined problem was a hardware issue and ordered a replacement printer. Next day, June 13, 2015 had same problem on the other printer. Support was again outstanding, determined hardware issue and ordered a replacement printer. Same problem on two three-monthl old printers. Are printheads for this printer faulty, engineering issue, or am I just unlucky? Again, HP support was very helpful. Just hoping I don't have this problem on the two replacement printers.

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