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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Photosmart 7520e
Microsoft Windows 7 (64-bit)

Black print cartridge stopped working.  I replaced cartridge with a new HP 564 XL cartridge.  Used the Clean Printhead and Align printer tools.  Received message "Alignment failed.  Cartiridges are set to default quality"  The printer is out of warrenty  so no help from HP.  Does anyone have any suggestions as to what to do?

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